SEBA24 - TERMS AND CONDITIONS

Last Updated: October 2026

Website: https://seba24bd.com

Welcome to Seba24. By accessing our website, mobile interfaces, or utilizing any of our multi-vendor marketplace, grocery, food delivery, seller, or rider services, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.

1. ACCEPTANCE OF TERMS AND EXCLUSIVE AUTHORITY TO MODIFY

By creating an account, browsing products, or placing an order on Seba24, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Seba24 reserves the sole, exclusive, and unreserved authority to change, modify, add, replace, or remove portions of these Terms and Conditions, our Privacy Policy, and any operational guidelines at any time without prior individual notice. Continued use of the platform following the posting of modifications constitutes your binding acceptance of those changes. It is your responsibility to review this page periodically.

2. USER ACCOUNTS, AUTHENTICATION, AND SECURITY

Direct Registration Only: Seba24 uses its own direct authentication system. We do not support or offer third-party Single Sign-On (SSO) options such as Google Sign-In or Facebook Login. Accounts must be created using a valid mobile phone number and/or email address.

Account Responsibility: You are solely responsible for maintaining the confidentiality of your credentials, password, and account activity. If you suspect unauthorized access, contact us immediately.

Administrative Account Management: Users cannot independently delete their profiles via the user dashboard. To permanently deactivate or delete an account, users must submit a formal request to our administrative team at helpline@seba24bd.com. Seba24 reserves the right to suspend or terminate accounts that breach these terms.

3. MARKETPLACE MODEL: BUYERS, SELLERS, AND RIDERS

Platform Role: Seba24 acts as an intermediary platform connecting customers with third-party vendors, restaurants, grocery merchants, and independent delivery riders.

Product Quality and Availability: Product listings, pricing, and stock levels are maintained in coordination with independent merchants. While Seba24 strives for strict quality control, individual sellers bear primary responsibility for product quality and compliance with local retail standards.

Delivery Services: Riders operate to fulfill deliveries based on location logistics. Delivery time estimates are provided in good faith and may be affected by traffic, weather, or operational constraints.

4. PRICING, PAYMENTS, AND ORDERS

All prices are displayed in Bangladeshi Taka (BDT) and are subject to change without prior notice.

Orders are considered binding once confirmed through our platform or helpline.

Seba24 reserves the right to cancel, decline, or limit any order due to suspected fraudulent activity, stock unavailability, or pricing errors.

5. THIRD-PARTY INTEGRATIONS AND ADVERTISING

We may integrate with external business tools, marketing networks, or communication channels (such as Meta platforms, Facebook advertising tools, and WhatsApp Business API).

While we use these channels for order updates, promotions, and customer support, your usage of external platforms is governed by their respective terms of service. Seba24 bears no responsibility for external third-party outages, policy modifications, or data handling practices.

6. INFRASTRUCTURE AND AVAILABILITY

Direct Web Infrastructure: Seba24 operates on standard web hosting infrastructure without third-party edge-routing or reverse-proxy suites such as Cloudflare.

While we strive to maintain uninterrupted service, Seba24 does not guarantee that the site will always be free of downtime, server interruptions, or maintenance outages, and shall not be held liable for temporary technical disruptions.

7. LIMITATION OF LIABILITY AND GOVERNING LAW

To the maximum extent permitted by the laws of the People's Republic of Bangladesh, Seba24, its management, and affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the platform. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bangladesh.

8. CONTACT INFORMATION

Company: Seba24

Office Address: Tinkuna Pukurpar Crossroad, Rajnagar, Habiganj, Bangladesh

Helpline: +8801797127836

Email: admin@seba24bd.com